Julianne Roth, President:
Julianne Roth has been a professional in the business community over the past 30 years. Her corporate and entrepreneurial experiences have spanned the disciplines of Customer Service, Marketing and Sales, Human Resources and Process Consulting at companies such as Sprint/Sprint PCS, Hifi.com and ADVO. After watching several close relatives (and the family) struggle as they aged, Julianne set her sights and business experience on the mission of improving the lives of seniors. In September of 2005 she launched Companions for Living, LLC. It is her philosophy that everyone should be allowed to age in whatever style they wish, and engagement in life and the community is the key in aging successfully.
Julianne’s community involvement reach beyond Companions for Living. She serves on several volunteer boards of Directors, is the Chairperson the Association of Connecticut Homecare Agencies, and holds an officer position on the board of the Homecare Association of America. She holds a BS in Marketing and a MS in Organizational Behavior, both from the University of Hartford.
Julianne is available for public speaking engagements. She is able to customize topics specific to an audience’s interests. She may be reached at (860) 882-0802 or firstname.lastname@example.org.
Elaine Reid, Director, Client Services:
Elaine Reid has a diverse professional background having worked in the local business community and overseas for more than 20 years. Prior to joining Companions for Living, she previously managed the export trade group of HSBC Equator in sub-Saharan Africa, where she worked with African entrepreneurs in developing their businesses in the transportation sector by connecting them with manufacturers around the world. Her experience includes customer service, problem solving, marketing, compliance, sales, project management and human resources.
Elaine currently serves as the Director, Client Services for Companions for Living, where she has worked for the past 7 years as a Certified Dementia Care Specialist and Certified Dementia Practitioner. Elaine brings to her work with seniors and disabled individuals the personal experience of having two family members who struggled with debilitating illnesses, which instilled in her a passion for creating change within the healthcare system. She firmly believes in helping families so that their loved ones may lead engaged and vital lives. Elaine works with families to assess needs, carefully match appropriate care teams and follow up to provide the highest quality of service to clients and their families. Families are assisted with services starting from Companion services through end of life care. Elaine is recognized for strong “take-ownership” attitude, dedicated to providing exceptional service. A native of Suffield and current resident of West Hartford, Elaine is an avid volunteer, serving on the Board of Directors for the West Hartford Chamber of Commerce and on the Walk Committee for the Alzheimer’s Association.
Frank Day, Director, Operations:
Frank Day brings 20 years of experience running his own business to his role as Director of Operations at Companions for Living. In his role, Frank oversees the Human Resource, Scheduling and Community Outreach functions. His earliest experience in human resources was as a student at Central Connecticut State University studying business management and working part-time. His employer, a large logistics company, promoted him to the role of recruiter. In later years as a business owner, Frank hired and managed both employees and sub-contractors. This experience instilled in him the importance of choosing employees with both the skills and character to deliver the highest quality service for customers.
In his current role, Frank hires and oversees the management of over 100 Certified Nurse’s Aides, Home Health Aides, and companions/homemakers that provide the direct care of clients. Only experienced caregivers are considered. During the interview process, Frank looks for that sparkle in their eyes when they describe their warm and caring relationships with former clients. His guiding principle is to ask himself, would I want this person to care for my own mother? Only if the answer is yes, would the candidate be considered for employment.
Doreen Katusabe, Scheduling Coordinator:
Doreen comes to CFL with a background in the customer service industry and home care services. Her background gave her the skills to perform her critical role at Companions for Living. She is responsible for finding the right caregiver for each client. This requires knowing each of the caregivers’ skill sets and personality so that she is able to coordinate client requirements and preferences with our caregivers’ attributes. As the link between our clients and caregivers she also communicates schedule changes and other important information. As a Dementia specialist Doreen enjoys counseling our caregivers with any questions, concerns or difficult situations that they encounter while taking care of our clients.
Doreen has a Bachelor’s degree in Economics from Makerere University (Uganda) and a Bachelor’s degree in General Studies from University of Connecticut. Outside the office, Doreen enjoys spending time with her friends, travelling and shopping.
Marsha Sisson, Office Manager:
Marsha Sisson, a Rhode Island native, started her career with Companions for Living in August of 2016 as the Administrative Assistant. Marsha spent a few months in the scheduling department before taking on the role as Office Manager. As Office Manager, her responsibilities include invoicing, assisting with Human Resources, Social Media Management, and general office support. Through our proprietary Memory Support partnership with Hebrew Senior Care, Marsha holds a certificate as a Dementia Care Specialist.
Before Companions for Living, Marsha worked as an Account Manager for a company that produced debit and credit card plastics for banks and credit unions. She assisted customers in making a smooth transition from magnetic strip cards to the EMV chip technology cards that we use today. Prior to being an Account Manager, Marsha worked as a Project Manager in the automotive digital marketing industry for seven years. She also volunteered her time as the HR Program Committee member, where she increased morale and engagement through employee appreciation, events and community involvement.