Julianne Roth, President:
Julianne Roth has been a professional in the business community for the past 20 years. Her corporate and entrepreneurial experiences have spanned the disciplines of Customer Service, Marketing and Sales, Human Resources and Process Consulting at companies such as Sprint/Sprint PCS, Hifi.com and ADVO. After watching several close relatives (and the family) struggle as they aged, Julianne set her sights and business experience on the mission of improving the lives of seniors. In September of 2005 she launched Companions for Living, LLC. It is her philosophy that everyone should be allowed to age in whatever style they wish, and engagement in life and the community is the key in aging successfully.
Julianne’s community involvement reach beyond Companions for Living. She serves on several volunteer boards of Directors, and is the Chairperson the Connecticut Homemaker and Companion Association. She holds a BS in Marketing and a MS in Organizational Behavior, both from the University of Hartford.
Julianne is available for public speaking engagements. She is also able to customize topics for specific audiences. She may be reached at (860) 882-0802 or firstname.lastname@example.org.
Elaine Reid, Director, Client Relations:
Elaine Reid has a diverse professional background having worked in the local business community and overseas for more than 15 years. Prior to joining Companions for Living, she previously managed the export trade group of HSBC Equator in sub-Saharan Africa, where she worked with African entrepreneurs in developing their businesses in the transportation sector by connecting them with manufacturers around the world. Her experience includes customer service, problem solving, marketing, compliance, sales, project management and human resources.
Elaine currently serves as the Director, Client Services for Companions for Living, where she has worked for the past 5 years as a Certified Dementia Care Specialist and recently obtained her certification to be a Certified Dementia Practitioner. Elaine brings to her work with seniors and disabled individuals the personal experience of having two family members who struggled with debilitating illnesses, which instilled in her a passion for creating change within the healthcare system. She firmly believes in helping families so that their loved ones may lead engaged and vital lives. Elaine works with families to assess needs, outline services and benefits to carefully match appropriate care teams. Families are assisted with services starting from Companion services to Hospice care. Elaine is recognized for strong “take-ownership” attitude, dedicated to providing exceptional service and fulfilling commitments. A native of Suffield and current resident of West Hartford, Elaine is an avid volunteer, serving on the Board of Directors for the West Hartford Chamber of Commerce and on the Walk Committee for the Alzheimer’s Association.
Frank Day, Community Liaison:
Frank Day brings 20 years of experience running his own business to his role as Community Liaison at Companions for Living. His earliest experience in human resources was while he was a student at Central Connecticut State University studying business management and working part-time. His employer, a large logistics company, promoted him to the role of recruiter. In later years as a business owner, Frank hired and managed both employees and sub-contractors. This experience instilled in him the importance of choosing employees with both the skills and character to deliver the highest quality service for customers.
In his current role, Frank hires and supervises a staff of over 100 Certified Nurse’s Aides, Home Health Aides, and companions/homemakers to serve the needs of clients. Only experienced caregivers are considered. During the interview process, Frank looks for that sparkle in their eyes when they describe their warm and caring relationships with former clients. His guiding principle is to ask himself, would I want this person to care for my own mother? Only if the answer is yes, would the candidate be considered for employment.
Kristina Garcia, Operations Manager:
Kristina Garcia has been keeping things running smoothly at Companions for Living since 2011. Starting out as a Scheduling Coordinator, her responsibilities have grown over time. She was promoted first to Scheduling Supervisor and most currently she oversees the Scheduling, Payroll and Billing functions as Operations Manager.
Previously, Kristina worked as a scheduling coordinator for an agency in East Hartford. An experienced caregiver herself, Kristina understands the importance of building positive relationships between clients and caregivers. She ensures that every client is individually matched with just the right caregiver(s), based upon their unique needs and personality preferences. She stays in constant contact with our clients and their family members to ensure that their expectations are met. She then works closely with caregivers, coaching and counseling them if the need arises.
Passionate about providing quality service with a personal touch, Kristina loves her job because it gives her the opportunity to help people in need. A Hartford native and the mother of four, Kristina is trained as a medical assistant and is a Certified Nursing Assistant (CNA).
Connie Houle, Human Resources Manager:
Connie’s background includes over fifteen years in law enforcement, during which she created training programs Massachusetts police officers. She feels that her former career as a police officer gave her the opportunity to give back to her community and help those in need during times of crisis. Connie has a personal connection, especially in providing quality care to those in need of memory care. She watched her mother become the primary caregiver, with no prior experience or tools, for her grandmother who had Alzheimer’s disease. The goal is to provide our clients with trained caregivers, a most valuable asset, resulting in the best of care.
As HR Manager, it is Connie’s mission is to hire only the best caregivers, and then to be sure that they have everything that they need so that they may focus on their work. It is her goal to convey to our staff through hiring and training process, and all aspects of their employment, how valued they are to our company.
Connie attended Western New England University where received a Bachelor’s degree in Criminal Justice and a Master’s Degree in Law Enforcement Management. She is currently working toward an advanced certificate in Human Resource Management. When she is not at work, Connie enjoys spending time with her husband and their two children and traveling.
Doreen Katusabe, Scheduling Coordinator:
Doreen comes to CFL with a background in the customer service industry and home care services. Her background gave her the skills to perform her critical role at Companions for Living. She is responsible for finding the right caregiver for each client. This requires knowing each of the caregivers’ skill sets and personality so that she is able to coordinate client requirements and preferences with our caregivers’ attributes. As the link between our clients and caregivers she also communicates schedule changes and other important information. As a Dementia specialist Doreen enjoys counseling our caregivers with any questions, concerns or difficult situations that they encounter while taking care of our clients.
Doreen has a Bachelor’s degree in Economics from Makerere University (Uganda) and a Bachelor’s degree in General Studies from University of Connecticut. Outside the office, Doreen enjoys spending time with her friends, travelling and shopping.